Water Damage Restoration

24-Hour Emergency Services in San Antonio & the Texas Hill Country

Water Damage Restoration & Clean Up Experts

Water damage may occur at any moment, from any number of sources. A water damage event at a home or business is always an emergency, and we are able to respond right away to these types of problems.

Whether it’s a flash flood in the neighborhood or a broken pipe in the wall, just give us a call. Restoration 1 of San Antonio North & Texas Hill Country will handle the situation. We have the training and tools to remove excess water, professionally dry the area, and provide superior restoration results.


IICRC Certified Experts

Our experienced team undergoes extensive training and certification to guarantee the best results for our community.

24/7 Emergency Response

We believe in being readily available to handle any type of damage in our community, no matter the time or date. We are here around the clock.

Satisfaction Guaranteed

As a locally owned & operated company, we truly care about our customers and prioritize service and quality above all else.

Our Water Damage Restoration Process

Our water damage restoration process is proven and comprehensive, and includes these tasks:

The Restoration 1 Promise

Start the Restoration Process In 3 Easy Steps


Call Now

We are on-call 24/7 to take your call. A team will be on their way to you in no time.


Get Expert Help

We know how to minimize the damage and clean up and restore your property.


Peace of Mind

Relax knowing your property is in the hands of professionals who will return it back to normal. 

24-Hour Emergency Service

Restoration 1 of San Antonio North & Texas Hill Country is here around the clock and we are ready to service you now. We believe in being readily available to handle any type of damage in our community, no matter the time or date. If you need immediate results, then know this: We are just a phone call away.

This is true 24/7 service, weekends and holidays included. We have crews at the ready to remediate your water damage in the day, at night, overnights and whenever you need us. We pride ourselves on our high quality customer service! Call anytime you need water damage cleaned up pronto!

Water Damage Timeline

Here’s what to expect when your property suffers water damage:

First Hour – Within the first hour, water will seep into every crack and crevice

1 to 24 Hours – By now, normal household odors will have intensified; drywall swells and starts breaking down; furniture begins to swell and split

48 Hours to 1 Week – Mold and mildew growth is now inevitable; paint will blister; flooring begins to warp and buckle

Types of Water Damage

There are three primary classifications of water damage based on the level of contamination of the water: Gray, Black, and Clean (White).


Clean water includes rainwater and water pouring from broken water pipes. There is no harm to humans who come in contact with clean water, but this water is not meant for drinking and washing purposes in most cases.


Gray water is slightly contaminated, and includes water from dishwashers, showers, and so on. There is a slight risk of contamination from this water, but generally if you are in contact with gray water you are safe from hazardous materials.


Black water is highly contaminated. It includes harmful chemicals and biological matter, such as that found in sewage and floodwater. Black water can contain disease, viruses, human waste, dead animals, chemicals, pesticides and dangerous industrial runoff including heavy metals. Many aspects of black water can be hazardous or fatal to human health.

Gustavo Clark
Gustavo Clark
Mark Mack
Mark Mack
This is my 2nd experience with Restoration1 (lucky to have had 2 leaks in 7 years) 1st one was excellent 2nd one was also excellent. RJ was the 1st responder he assessed situation, mitigated and began Resteration. Next day RJ and Max arrived continued on the issue, patiently answered my questions, etc. After that Restoration1 arrived daily & continued to monitor. Max and RJ were great as were the other members of the crew and office.
Ramon Arroyo
Ramon Arroyo
Many and RJ did a great job. They explain the process, always on time and very courteous and professional. .
Anthony Lupo
Anthony Lupo
Had a great experience with the Restoration 1 crew. We had a pipe burst in the kitchen. Manny, RJ, Max, and Lance were very professional and courteous during the entire demo/restoration process. They did a great job and helped prevent any further damage to our home. We felt very comfortable with them and they were all very respectful of our time and worked around our schedule. I would highly recommend them to anyone who finds themselves in a similar situation. Deal with confidence!
Rita Whiting
Rita Whiting
Restoration 1 came to the rescue immediately when my house took on water and had considerable damage from flooding. I would use them again and would recommend them to friends.
Prompt response & a quick appointment. Thorough inspection & evaluation by Daniel and RJ (?). They explained what we had was not serious & could easily be taken care of.
Emma Acosta
Emma Acosta
Daniel Topete came out to the property & was extremely professional, honest & on time . Great to work with & definitely recommend Restoration of Texas Hill Country.
Taylor Kidd
Taylor Kidd
Max was so wonderful, he came out to our house very promptly and was able to evaluate our walls and give us peace of mind! Max and Daniel went above and beyond to help us and we couldn’t be more grateful!! Highly recommend this company and Max in particular he was so kind!
yvette Ortiz
yvette Ortiz
Thank you so much Restoration 1 for coming out to evaluate our home. Rj and Marc made the experience simple to understand. They answered all my questions and honest. I highly recommend this company.
Tara Fultz
Tara Fultz
Daniel and Max were easy to work with and very prompt. While I did go with another company, I’d definitely consider using them in the future due to their professionalism and how prompt they were. Thank you guys for all your help! You’re saved in my phone for future occurrences, although I hope I never need to use you! 😂