FAQs - Restoration 1 of San Antonio North & Texas Hill Country

We’ve compiled some answers to common questions about water, fire, and mold damage in order to give homeowners an idea of how they can tackle their problem with as little fuss as possible!

Damage from a fire, water or mold is never easy to clean up. Our property restoration service can help get your home back on track, but you might have some questions in the mean time! Why not ask some questions of our experts?

Water Damage Restoration FAQs

Essentially any large influx of water will cause some degree of flooding or damage to surrounding materials that are unable to absorb the excess liquid. This is why it is important to act quickly if you notice water intrusion in your home. Mold and mildew as well as structural damage are most of the common effects of water damage.

The first thing we do is clean up all standing water that is still present in the property. Next, we assess the damage. We determine what can be salvaged and what needs to be disposed of, then make sure the area is dried and dehumidified. Staying ahead of mold growth is something we prioritize with water damage restoration.

As soon as you’ve made the situation somewhat stable, call in an experienced restoration service like Restoration 1 of San Antonio North & Texas Hill Country. Our highly-trained technicians will bring advanced heavy-duty equipment to start on your water damage clean up so you can get back to your regularly scheduled life with a minimal amount of inconvenience.

Insurance policies vary from company to company, so it is important to review your policy and understand what you are covered for. Whether a water damage event is a sewer line backup or a flood, you may be able to file a claim with your insurance company.

If your insurance company does not cover the damage — or if it is in excess of your deductible — there are private financing options available, such as a home equity loan.

Regardless, it is important to take care of water damage restoration right away to prevent mold or further damage. If you have concerns or questions about your policy coverage, consider speaking with an insurance agent before moving forward with any work. Your local Restoration 1 of San Antonio North & Texas Hill Country can also provide guidance if needed.

We determine the cost based on the size of the area affected, humidity levels and air quality issues as well as how long it will take for us to complete the work. Most remediation work can be done within 1-7 days, depending on the severity of the damage and issue at hand.

Restoration 1 of San Antonio North & Texas Hill Country offers a variety of services for the reconstruction and restoration industry. We are prompt, professional on every project we take up!

Our comprehensive residential service can rebuild your home to its fullest potential within just weeks or months. Our workers will place new flooring in any room that needs it; install walls if they’re damaged beyond repair from fire damage etc., hang doors/windows where applicable while also painting those fresh exterior surfaces so that everything matches seamlessly together again.

At Restoration 1 of San Antonio North & Texas Hill Country, our staff are trained and certified to provide the best service for you. Our technicians must become IICRC Certified as well IAQA members in order maintain high standards that we set at all times so your home or business can be 100% satisfied with us!

Fire & Smoke Damage Restoration FAQs

Cleanup from a fire can take hours, weeks or months, depending on how damaged your home was. Our fire restoration experts will be able to asses the current damage situation and give you an idea of the restoration timeframe.

You should hire our professional fire restoration service to clean up after a fire. This is important because you will need the help of specialists in order handle any structural damage, as well as toxic materials that can cause more harm if they aren’t dealt with properly.

In the event of a fire, we will do everything within our power to rescue anything salvageable. If you have a request for something specific, let us know.

Smoke residue from a house fire can be hazardous to your health. Structural soundness of homes could also be impacted. It’s possible for toxic fumes and smoke residues to linger inside the property which could cause breathing problems if you live or work within one mile radius of said disaster area.

After an incident on your property, the first step is to contact your insurance company. Your insurance company will determine if you are required to pay for the damage caused by the incident.

 Asbestos abatement requires an immense amount knowledge about possible health effects when performing this type work properly procedures equipment appropriate training workers performing such tasks. We will always find someone who has expertise if there’s a chance at finding them during your fire restoration. Safety is our number one priority.

Mold Remediation FAQs

Mold and mildew are both relatives of fungi that can cause major problems for homeowners. Mold needs to be professionally remediated, while the removal of mildew is much simpler. The difference in how you deal with these issues will depend on where they’re located – professional assistance should always come first when dealing with any type hazardous substances around your home.

Mold spores may spread easily through windowsills, doorsills (especially damp ones), under appliances such as refrigerators/freezers and can in turn, cause serious health and respiratory issues.

Mold will appear in dark gray, green or even black blotches on surfaces. It may be raised and textured unlike mildew which often has a greasy film over it; mold also tends to have an unpleasant odor.

The cost of mold remediation will vary based on the extent of your mold infestation. You’re at the right place! We provide detailed quotes for mold remediation, and we will be happy to give you one once our team has conducted an assessment of your property.

Mold can develop in as little as 24 hours and spread to multiple parts of your home. It’s imperative that you stay on top of the issue, so a professional should be called for remediation right away!

The inhalation of mold spores can lead to adverse health effects and long-term illness. We recommend that our customers leave the removal up to us, so they don’t risk making things worse by doing it themselves or having someone else mess with their home – especially not in cases where there could be a potential for toxic exposure because even small amounts may cause health issues.

The time it takes to remove mold is determined by the severity and size of your mold and mildew damage.


Mold remediation is the process used to thoroughly remove mold, eliminate odors and sanitize an area. Restoration of healthy air quality should be at its conclusion with this service!

We use professional equipment and extensive training to identify mold throughout your home. We check behind walls and under flooring to determine the true extent of the damage; anything missed will only cause another infestation, so we ensure a thorough assessment of your property.

The effects of mold can be far-reaching. People who are allergic to it or have had long term exposure may experience a variety of symptoms, such as itching eyes and nose; coughs with phlegm that causes wheezing in some cases–and others just get sick all the time! There can be serious respiratory issues the longer one is exposed.

Absolutely! Restoration 1 of San Antonio North & Texas Hill Country offers immediate assistance with hoarding cleanup anywhere within Texas Hill Country and surrounding areas–from police scenes right down to simple decluttering jobs. Our goal: To help bring life again into these homes by providing safe environments where people can live comfortably without being afraid they’ll hurt themselves when walking through their own living quarters.